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31 Mar 2023

IRIS Handbook for Governments on Ethical Recruitment and Migrant Worker Protection: Chapter 3 – Strengthening the effectiveness of inspectorates

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This resource is the third chapter of the IRIS Handbook for Governments on Ethical Recruitment and Migrant Worker Protection. It provides governments with practical guidance on how to strengthen the effectiveness of inspectorates to ensure that migrant workers are empowered and protected during the inspection process.

The chapter covers a broad range of relevant topics including setting up an effective inspectorate in law and practice (legal framework, monitoring and enforcement strategy, resources, process and decision-making, collaborative approaches) and migrant-sensitive inspection approaches and methods (facilitative conditions for migrant workers, inspection modalities, interview techniques). Guidance is intended for government officials in their capacities as inspectors at various levels of administration (national, subnational) and across relevant portfolios (labour, migration, consumer protection, etc.). It can be applied in countries of origin, transit and destination.

The IRIS Handbook is IOM’s flagship global guidance tool for governments on ethical recruitment and migrant worker protection. It builds directly on the Montreal Recommendations on Recruitment: A Road Map towards Better Regulation with more detailed measures for consideration, and profiles relevant concrete actions that governments around the world have taken.

  • Acknowledgements Introduction and scope 
  • 1 Setting up an effective inspectorate in law and practice 
    • Clear rights-based regulatory framework Comprehensive monitoring and enforcement strategy 
      • Promotion
      • Reactive and proactive approaches
      • Enforcement 
    • Sufficient operational resources 
    • Consistency in process and decision-making 
    • Specialized capacity and training 
    • Joint and collaborative approaches with other government counterparts 
  • 2 Migrant-sensitive inspection approaches and methods 
  • Reasons for non-reporting and reluctance to engage authorities 
  • Creating facilitative conditions for migrant workers 
    • Establishing a complaint mechanism and anonymous hotline 
    • Safeguarding the firewall approach 
    • Collaboration with trusted third parties 
  • Migrant worker engagement 
    • Inspection modalities 
    • Instilling trust during an inspection visit 
    • Effective interview techniques with migrant workers 
    • Open-ended and closed question techniques 
    • Facilitating migrant worker access to remedy 
  • Resources