Bridging the Digital Divide: Assessment of the Digital Skills of Migrant Workers and the Perspective of Employers in Thailand

Original Language
English
ISBN (PDF)
978-92-9268-652-9
Number of Pages
115
Reference Number
PUB2023/061/R
Date of upload

17 Oct 2023

Bridging the Digital Divide: Assessment of the Digital Skills of Migrant Workers and the Perspective of Employers in Thailand

Amid the rapid digital transformation, ensuring digital inclusion and upskilling for all members of society, including migrant workers, is of paramount importance. This report assesses the current usage of digital technology among migrant workers, including their skills levels and needs across different digital competence areas, as well as the perception of employers regarding digital skills. The study adopts the European Digital Competence Framework for Citizens, also known as DigComp 2.0, which has been used on a global scale, as the conceptual reference model for identifying and measuring digital skills across various competence areas. Through a mixed-methods approach, a total of 456 migrant workers in Thailand were surveyed using the snowball sampling method and semi-structured interviews were conducted with 16 employers across the sectors of manufacturing, construction and hospitality. The findings from this study will be used to design needs-based digital skills training programmes and curricula as well as to identify entry points to promote digital inclusion among migrant workers in Thailand. 

  • FOREWORD
  • ACKNOWLEDGEMENTS
  • LIST OF FIGURES
  • LIST OF TABLES
  • LIST OF ACRONYMS
  • EXECUTIVE SUMMARY
  • CHAPTER 1: INTRODUCTION
  • CHAPTER 2: MIGRANT WORKERS IN THAILAND: BACKGROUND AND LITERATURE REVIEW
    • 2.1 BACKGROUND
    • 2.2 LITERATURE AND DESK REVIEW
    • 2.3 OBJECTIVES OF THE STUDY
  • CHAPTER 3: PREPARING THE STUDY: DATA COLLECTION, METHODOLOGY AND APPROACH
  • CHAPTER 4: UNDERSTANDING THE DIGITAL SKILLS DIVIDE: MEASURING THE DIGITAL SKILLS LEVEL OF MIGRANT WORKERS
    • 4.1 SAMPLE STATISTICS
    • 4.2 FACTS ABOUT DIGITAL TECHNOLOGY USAGE
    • 4.3 MEASURING EXISTING DIGITAL SKILLS
    • 4.4 FACTORS THAT LIMIT OR ENABLE MIGRANT WORKERS’ USE OF DIGITAL TECHNOLOGY
    • 4.5 SUMMARY
  • CHAPTER 5: CLOSING THE GAP: UNDERSTANDING THE DIGITAL SKILLS DEMAND AND REQUIREMENTS OF EMPLOYERS
    • 5.1 EMPLOYERS’ PERCEPTION OF THE IMPORTANCE OF DIGITAL SKILLS OF MIGRANT WORKERS
    • 5.2 ATTITUDES TOWARDS THE DIGITAL SKILLS IMPROVEMENT OF MIGRANT WORKERS
    • 5.3 SUMMARY
  • CHAPTER 6: CONCLUSION AND RECOMMENDATIONS: BRIDGING THE DIGITAL SKILLS DIVIDE
    • 6.1 CONCLUSION
    • 6.2 RECOMMENDATIONS
  • APPENDICES
    • APPENDIX A
    • APPENDIX C
    • APPENDIX B
    • APPENDIX D
  • REFERENCES