Standard Operating Procedures: Determining the Legal Identity of Migrants Without Proof of Legal Identity

Standard Operating Procedures: Determining the Legal Identity of Migrants Without Proof of Legal Identity
Identifying migrants without proof of legal identity is complex, requiring structured procedures. To support this, IOM has developed Standard Operating Procedures (SOPs) that provide step-by-step guidance to ensure consistency, efficiency and compliance with international standards. Adaptable to national contexts, the SOPs assist immigration and border authorities, law enforcement and other key stakeholders in verifying identity while safeguarding human rights. They outline processes such as screening, data collection and identity verification, emphasizing privacy, non-discrimination and access to justice. Designed for continuous improvement, the SOPs encourage periodic review, training and quality assurance. By establishing clear roles and procedures, they support a transparent and rights-based approach to migrant identification.
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- LIST OF TABLES
- LIST OF ACRONYMS
- 1. INTRODUCTION
- 1.1 Purpose of the Standard Operating Procedures
- 1.2 Scope and applicability
- 1.3 Definitions
- 2. LEGAL AND POLICY CONSIDERATIONS
- 2.1 International human rights standards
- 2.2 National legislation and policies
- 2.3 Data protection and privacy
- 2.4 Ethical considerations
- 3. REGISTRATION PROCESS
- 3.1 Initial screening
- 3.2 Initial data collection
- 3.3 Interview procedures for other data collection
- 3.4 Biometric data collection
- 4. PROCEDURES FOR VERIFICATION OF OBTAINED INFORMATION
- 4.1 Steps for information verification
- 4.2 Handling of conflicting information
- 4.3 Procedures for addressing language barriers
- 4.4 Sensitive data handling
- 4.5 Handling of special cases including children and victims of trafficking
- 4.6 Ethical considerations
- 4.7 Consulting with external sources
- 5. INTER-AGENCY COOPERATION
- 5.1 Working with local and national agencies
- 5.2 International cooperation and data-sharing
- 6. HUMAN AND TECHNICAL RESOURCES
- 6.1 Responsibilities of front-line staff
- 6.2 Responsibilities of supervisory staff
- 6.3 Responsibilities of management
- 6.4 Equipment and supplies
- 6.5 Location and facilities
- 7. CONTINUOUS IMPROVEMENT
- 7.1 Periodic review and update of procedures
- 7.2 Quality assurance mechanisms
- 7.3 Performance indicators
- 7.4 Training and capacity development
- 7.5 Training needs assessment
- 8. SAMPLE FORMS AND TEMPLATES
- 8.1 Initial migrant screening form
- 8.2 Orientation and consent form
- 8.3 Identity verification form (document-supported)
- 8.4 Initial identity verification form (declaration-based)